Below we have tried to answer some of the concerns you might have when picking software. If you have any other worries, queries or questions, give us a call and we will do our best to answer them.
Yes. It’s so straightforward you can do it yourself and save a bundle of money. It’s not difficult, its all a question of filling in the blanks with info about your company.
It’s simple and straightforward but there’s a lot to do. Currently new clients setting up their own account are taking around one week from activating an account to being fully up and running.
To get up and running is a question of getting your live properties and live applicants on to thebu2iness.com, which our clients find is best done manually.
Regarding archived data, you can either leave it sitting on your old server or we can do a data import.
Can I import data from my existing system?
Provided it’s in a reasonably common format and we can match your database field with our database fields then yes (in some cases there may be a charge).
All of our clients have opted to put their live data in manually because it’s a great way for your staff to get to know thebu2iness.com and have a spring clean of your data at the same time.
So far only one of our clients has done an import of data (it was their archived data, not live data).
What happens if I want to leave in the future, how easy is it and are there costs involved?
We don’t tie you in, we don’t make you sign contracts. People who make you put pen to paper only do it because they aren’t confident that they have a product that will make you want to stay.
Also, if you decide to leave thebu2iness.com we can export your data for you at any time. You will get a weekly backup of your data anyway, so the most up-to-the-minute info about your company is always in your hands.
What if the company gets sold?
We don’t believe we are going to reach our full potential and capacity until around 5 years. We have no plans to sell in the foreseeable future, but in the event it did get sold, our terms and conditions could only be changed in agreement with clients.
We are a 100% privately owned by our staff, meaning that everyone here is as committed as anyone who owns their own business. This is why our customer service levels are the best in the game – our whole team cares more than any of our competitors.
The software is personally owned by thebu2iness.com’s shareholders. Therefore it is irrelevant what happens to the company, as long as we pay the Amazon server bill, it will be completely available.
Obviously we aren’t in any danger of going anywhere. Our company is profitable and in no danger of going bust in the foreseeable future!
How safe is my data?
The information is stored in high powered servers in a secure, professional hosting environment. All of your company information is safe and it is also possible for you to do back-ups to an email address of your own choice, as often as you wish. This way, you can be safe in the knowledge that you can access your information whenever you want to.
There is an automatic weekly back-up of your data to any FTP location of your choice. There is also a daily email back-up of your data. It’s your choice whether you want to use these back-up options, but there’s no extra charge either way.
Who owns my data?
The data is always yours and can never be used by us. If you decide to leave thebu2iness.com we can export the data for you.
You can back up your data at a location of your choice every single week. Your data is yours, we don’t want you to ever think we’d hold you to ransom with it!
What happens if I get a rogue member of staff?
You’re in total control of your company through thebu2iness.com. You can choose who you want to have access to what and you can check how each member of your staff is performing and so much more.
How do I integrate thebu2iness.com with my existing website?
There are 6 flexible options, 2 of which will get you up and running within hours.